Privacy Policy
Last updated: March 2026
At Hawthorne & Vale, protecting your personal information is a priority. This policy explains how we collect, use, and handle your data when you interact with our website or place an order.
Data We Collect
When you use our services, we may collect the following information:
- Personal Details: such as your name, billing and shipping address, email, and phone number when placing an order or registering
- Payment Information: securely processed through trusted providers (e.g., Shopify Payments, Stripe). We do not store full card details
- Technical Data: including IP address, browser type, and cookies to enhance site performance and user experience
How Your Data Is Used
We use your information to:
- Process and deliver your orders
- Provide customer support and order updates
- Detect and prevent fraudulent activity
- Send updates or promotional content, where permitted
Information Sharing
Your data is never sold.
We only share information with essential partners required to operate our business, such as payment processors and logistics providers.
Your Rights
You may request access, correction, or deletion of your personal data at any time.
To do so, contact us at:
support@hawthornevale.com